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‎11-24-2018 10:31 AM

HP Recommended
Product: EliteBook 745
Operating System: Microsoft Windows 8 (64-bit)

On laptop Elitebook 745 cant get bios to update - asking for password. Ofcorse, nobody knows what kinf of password i put there. Is there by any chance a way to reset BIOS, whitout acually soldering actual chip? I still have warranty.

Model: EliteBook 745 G2

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-24-2018 10:48 AM

HP Recommended

Welcome to the forum @BearchSyrup

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

 

REO

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1 REPLY 1

‎11-24-2018 10:48 AM

HP Recommended

Welcome to the forum @BearchSyrup

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

 

REO

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