Need Raid driver because system is not able to identify ssd

[owaissss]

Laptop stopped working all of sudden sayin it not able to find bios and what i have Gathered it needs Raid/ Chipset driver the problem is i cant find it for windows 11 those are not exe, even extractint it with 7zip isnt helpful, can you please send any link to download these or tell me what i am doing wrong

system 15s-eq2144AU

[Paul_Tikkanen]

AMD notebooks such as yours should not need storage controller drivers and there aren't any to be found.

Use the HP cloud recovery tool to install Windows on the drive.

Here is an info link for how to use the utility:

HP Consumer-datorer – Använda HP Cloud Recovery Tool i Windows 11 och 10 | HP® Support

You can download the software from the Microsoft Store.

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

If you have to use another PC to create the recovery media with, you will have to enter your PC's product number in the tool's search window in order to proceed.

Your PC's product number is 50M63PA#ACJ

[owaissss]

Hi paul 

Thanks for suggesting 

I tried that and it shows application close no HDD FOUND..

any suggestions?

[Paul_Tikkanen]

You're very welcome. 

Sounds to me like the drive needs to be replaced.