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09-14-2023 04:57 AM - edited 09-14-2023 04:57 AM
I have a specific issue with my laptop where it won't charge past 30% and if I turn off my charger it will immediately turn off. After running a HP Hardware Diagnostics UEFI scan, this is the results of the test:
Failure ID: Q7H09H-AGFBQ1-MFPW2K-C0EC03
I tried to find out what this means, but a post was made where a moderator replied they don't give out the link to the website where you can lookup the codes anymore due to security reasons. I need to know what this code means and if I unfortunately have to change my battery again (I already did it once this year).
Thanks,
PixelQuest
09-14-2023 09:02 AM
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HP Pavilion - 15-cc610ms Product Specifications
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Part Number and Replacement Procedure
Description Spare part number
3-cell, 41-WHr, 3.6-AHr, Li-ion battery 920070-855
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