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Honor Student
Posts: 2
Member Since: ‎10-07-2016
Message 1 of 4 (213 Views)
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Need bios password reset

Product Name: hp pavilion 17
Operating System: Microsoft Windows 10 (64-bit)
Need bios password checksum is 2B65BB6A
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Re: Need bios password reset

Hi,

 

Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot.  This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - surprisingly, you can still remove a power on password from the machine by removing the rtc cell ( leave the power board connected ) then hold down the power button for 60 seconds before re-inserting the rtc.

 

The bad news is that the rtc is on the 'wrong' side of the system board so will require quite a lot of disassembly.

 

The only other option would be to Contact HP regarding this.

 

Regards,

 

DP-K

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Posts: 46,316
Member Since: ‎09-24-2010
Message 2 of 4 (194 Views)

Re: Need bios password reset

Hi,

 

Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot.  This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - surprisingly, you can still remove a power on password from the machine by removing the rtc cell ( leave the power board connected ) then hold down the power button for 60 seconds before re-inserting the rtc.

 

The bad news is that the rtc is on the 'wrong' side of the system board so will require quite a lot of disassembly.

 

The only other option would be to Contact HP regarding this.

 

Regards,

 

DP-K

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Windows Insider MVP

Honor Student
Posts: 2
Member Since: ‎10-07-2016
Message 3 of 4 (174 Views)

Re: Need bios password reset

Thanks for the help. Just to update the full model is the 17-g188ca and the rtc is easily accessible by removing the bottom cover. Worked like a charm.
Provost
Posts: 46,316
Member Since: ‎09-24-2010
Message 4 of 4 (167 Views)

Re: Need bios password reset

Hi,

 

You're more than welcome and good to hear you've got it sorted Smiley Happy

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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