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HP Recommended
HP Spectre x360 - 13-aw0008ca
Microsoft Windows 10 (64-bit)

When I try to start my device, I get a black screen.

I found something that said “Release the Power button but continue pressing the Windows and B keys.”

Finally, I see on screen:

The BIOS recovery files cannot be found or the files are corrupted.

Using another computer and a USB flash drive, download the latest BIOs file from the HP website and create a BIOS USB recovery drive for the PC that needs recovery.

 

Insert the BIOS USB recovery drive into the PC that needs recovery and restart the PC.

To learn more about creating a USB recovery drive, go to the HP website

https://support.hp.com/us-en/document/C02693833.

--

I went here: https://support.hp.com/us-en/document/C02693833

HP Notebook PCs - Recovering the BIOS (Basic Input Output System)

This page says how recover the BIOS using a USB recovery drive, however the link to download the BIOS for my device doesn’t exist. It only allows me to select the OS, Windows 10.

 

Where can I find the link to download the BIOS for my device?

1 REPLY 1
HP Recommended

Hi @Marc-258-750-91,

 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing BIOS issues with your HP Spectre X360 - 13-Aw0008ca.

 

I suggest that you update the BIOS by following this document. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a great day ahead! 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.