Need help on removing BIOS password - HP ProBook 650 G1

[FlorinR]

Hello everyone!

I have purchased a refurbished laptop (HP ProBook 650 G1 - [serial number removed] ), that has BIOS locked with a password.

Can you please help me removing that password? Thank you!

P.S. I dont' know what other info if needed for you to help me, but I will provide it asap.

[REO51ST]

Welcome to the HP Support Community @FlorinR

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

When talking to the HP rep ask them to escalate your service request.

Just to note:

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

REO

[FlorinR]

Thank you for that quick reply! I alredy search that page, and it was giving me two main ways to contact HP: one is this forum and the other is to call a number on working days - which I will do next week, if I no one here can help me.

I will post here the update, as soon as will be one.

[REO51ST]

@FlorinR

You could also try to post at the forum here.

https://www.allservice.ro/

Not sure how close they are to you but Victor could help. "Located in Romania"

REO