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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
Pavilion g6-1b00

My laptop won't boot because after the press esc to open startup menu there is no windows logo or spinning circle. Plus the system recovery f11 won't work... My fans are on the led is on and the screen is OK expect Windows broke. I don't have a recovery disc or a USB 😢

I can open bios

On system diagnostics everything it's fine because only Windows broke. Please help. 

1 REPLY 1
HP Recommended

My laptop just reboots itself

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