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Steffjb7777
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Message 1 of 2
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Need password reset help

Presario CQ56
Microsoft Windows 7 (32-bit)

I have an old Presario CQ56. I'm  locked out and when I turn on, black screen with blue screen box "Enter Adminstrator Password or Power On Password".  Please help!  Must regain access!!!

Thanks

 

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Message 2 of 2
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Need password reset help

@Steffjb7777

 

 Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

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