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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Need to reset BIOS administrator password

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04-09-2019
07:04 PM
- last edited on
04-09-2019
07:23 PM
by
rick-s
BIOS administrator password
I have post-corporate laptop (my own). Hard drive has been cleared out and then I installed new system from bootable pendrive. During launching notebook, I can see my corporate screen (for about 1 second) and then I can get into BIOS. I would like to clear up a bios if it is possible. If not I would like just to enable hardware support for Intel® Hardware Accelerated Execution Manager (Intel® HAXM) - I need it to using Android Studio with phone virtualisation.
Product name: HP ProBook 640 G1
[serial number removed]
Description: I see just "User ID: BIOS Administrator Enter Password" and below this, in a grey font "Audible alerts: DISABLED Press F5 to enable". After 3 tries, I can see on screen keyboard, after next one laptop is locked and I need to restart it.
Do you need SKU Number or something else to give me code/file with bootable option to enable this? Waiting for your response, thank you in advise
04-09-2019 10:02 PM
From 1-Mar-2019 the HP Support Community will no longer provide BIOS/Power-on bypass support. Please contact HP directly.
In ths US:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Other country:
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Regards.
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