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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-09-2019 07:04 PM - last edited on ‎04-09-2019 07:23 PM by Retired

HP Recommended
Product: HP ProBook 640 G1
Operating System: Microsoft Windows 8.1 (64-bit)

BIOS administrator password

I have post-corporate laptop (my own). Hard drive has been cleared out and then I installed new system from bootable pendrive. During launching notebook, I can see my corporate screen (for about 1 second) and then I can get into BIOS. I would like to clear up a bios if it is possible. If not I would like just to enable hardware support for Intel® Hardware Accelerated Execution Manager (Intel® HAXM) - I need it to using Android Studio with phone virtualisation.

 

Product name: HP ProBook 640 G1

[serial number removed]

Description: I see just "User ID: BIOS Administrator Enter Password" and below this, in a grey font "Audible alerts: DISABLED Press F5 to enable". After 3 tries, I can see on screen keyboard, after next one laptop is locked and I need to restart it.

 Do you need SKU Number or something else to give me code/file with bootable option to enable this? Waiting for your response, thank you in advise

1 REPLY 1

‎04-09-2019 10:02 PM

HP Recommended

@Izzy4me 

 

From 1-Mar-2019 the HP Support Community will no longer provide BIOS/Power-on bypass support. Please contact HP directly.


In ths US:

   http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1


Other country:
   http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html


Regards.

BH
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