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Netbook does not start

1 REPLY 1
HP Recommended

Hi @Sven135,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that the notebook does not start.

We request that you perform the following steps:
 

1. Perform Power drain:


1) Shut down the computer. 

 

2) Unplug all the Adapters and peripherals connected. 

 

3) Press and hold down the power button for 15 to 20 seconds. 

 

4) Plug in the Adapter. 

 

5) Try to turn on the computer. 

 

2. Reset the CMOS

Turn off the computer.


Press and hold the Windows + V keys, and then simultaneously press and hold the power button.


When the CMOS Reset screen displays or you hear beeping sounds, release the Windows + V keys.


Press Enter to restart the computer.

 

3. Reset the BIOS Reset

Turn off the computer.


Press and hold the Windows + B keys, and then simultaneously press and hold the power button.


When the BIOS Reset screen displays or you hear beeping sounds, release the Windows + B keys.


Press Enter to restart the computer.

 

4. Please check any LED on the laptop.


5. Any physical damage to the laptop?


6. Please test the external monitor, if available, and inform us about the functionality of the display. 
 

 

I hope this will help.
 

Take care and have a good day.

I'm an HP Employee.


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