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Pavilion 15-cs3075wm
Microsoft Windows 10 (64-bit)

After loading new Intel drivers so display would work properly etc, could only boot up by hitting escape, then F11, etc, Tired of that route  so tried a Reset through Advanced Troubleshooting, first by keeping my files-no better, then removing my files to try and achieve a factory shipped state. But get Windows encountered an unexpected error, blah, blah, Error Code 0xC0000005. Now I'm in an endless loop or Unexpected Error... Click OK to restart the computer. 

 

3 REPLIES 3
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Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

 

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR
Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.
WARNING - ONE WAY ONLY, WIPES ALL DATA - NON-RECOVERABLE
Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…

https://www.microsoft.com/en-us/software-download/windows10
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

HP Recommended

Thanks for the suggestions. I tried the suggested solution, hardware tested good. Failed every attempt to recover an operating system. I don't have time to mess around trying to get a week old computer to boot, so took the computer back to the store for a refund. Took back a HP with a bad wifiI last week, You would think HP would provide computers which work out of the box, and provide some kind of warranty support for their products, last one I ever buy.

HP Recommended

Tried some of it, didn’t have a second computer , etc for alternate solution. Appreciate the advice, no time to keep messing with it.

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