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morris497
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New chrome book not powering on

‎11-05-2019 02:58 PM - edited ‎11-05-2019 03:12 PM

Product: HP Chromebook 14 G3
Operating System: Chrome OS

Hi! I just received my Chromebook about thirty minutes ago, and it has been plugged in for about twenty. It has not powered on at all and the light by the power symbol on the side has not turned on. Occasionally, the light on the charger will turn green and then fade away in about a second. Does anybody know if there’s is a problem or if it just has to be plugged in longer?

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