No Availity of Support

[Satyabrata8]

I am unable to find a support number, neither on WhatsApp nor by phone. Although the website states that support is available from Monday to Friday, 8 am to 8 pm, the options are not active and there is no other information. I am from the UK and I was checking the site at 10 am on Tuesday. How can I connect with support? The virtual assistant is also terrible, is of no help either. 

[Dragon-Fur]

@Satyabrata8 

Welcome to the HP Community Forum.

If the device is still in Warranty,

If you have not done so,

Submit a case to HP Support.

Not positive how it works in your region -

In the USA, after the case is submitted and accepted, contact options - including phone - are displayed on the screen.

Optional - Warranty Check

Check the Warranty on your product

         Tech Takes - How to Perform an HP Warranty Check

        Trouble opening page?  Use Microsoft Edge browser

         Warranty Check – Single or Multiple Devices

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:  Select a method and contact HP Support…

Open website  HP World-Wide Support

Select your region and follow the prompts

Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

Reminders - READ

• Case submission to HP Support is available to those whose devices registered and are still in Warranty.

• Some regions display phone / chat contact information only after the case is submitted online

• Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.
• HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
• If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

Important

• HP Phone numbers you find on the Internet might have been hijacked.  Old HP phone numbers – those numbers no longer used by HP since the move to “online” case submissions  – might have been taken over by thieves. 
• Do not be a victim. 
• Stay vigilant.

===============================

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP Pavilion 14 Laptop PC 14-dv2000 (4Z018AV) 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"