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01-08-2020 11:06 AM
Product: HP Envy
Operating System: Microsoft Windows 7 (64-bit)
After running some updates on my laptop, I got the "blue screen of death" after the computer was in the process of restarting. I turned the power off and turned it back on again and the process resumes normally. Can someone please tell me, if possible, why this occurred? Thanks!
1 REPLY 1
01-10-2020 01:29 PM
These are HP Updates not Windows Updates?
And you're really running Win7?
Asking because HP has not put out any Win7 updates for years, so I don't know how that could be happening.
I am a volunteer and I do not work for, nor represent, HP
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