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‎01-31-2019 11:46 PM

HP Recommended
Product: HP Notebook - 15-bs179tx
Operating System: Microsoft Windows 10 (64-bit)

After complettion of the bios update using hp support assistant ended up in no booting and a blank screen, none of the restore methods works. What should i do...? its brand new laptop only six months old. 

3 REPLIES 3

‎02-01-2019 12:17 AM

HP Recommended

You have a 1 year warranty. Get the Serial number-should be on bottom case- and contact HP:

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

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‎02-01-2019 06:59 AM

HP Recommended

Thats not a relevant reply. Im asking for a any method available to recover the BIOS. Or is my laptop bricked...???

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‎02-01-2019 06:44 PM - edited ‎02-01-2019 06:56 PM

HP Recommended

@bijogeok 

You stated that "none of the restore methods works". In that instance-yes,the laptop is usually bricked and the course of action  I recommended is relevant.

I assume when you said all methods of restore you are referring to this?

https://support.hp.com/au-en/document/c02693833

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