No HP Tech Support

[Frustrated0213]

Does HP Tech support still exist. I have been using them for the last 4 years. I am locked out of my laptop and all the support numbers I have just ring busy.  My subscription expires in September 2025. What is going on?

[Dragon-Fur]

@Frustrated0213 

Welcome to the HP English Community --

True - Lines are very long

True, too - tomorrow is the July 4th holiday here in the States -- extra busy??

I would think you could at least get in line to wait on hold for a long time.

?

Do be careful -- HP Support numbers you find on the Internet are never HP.

HP does not free-post support phone numbers on the 'net.

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If the "subscription" to which you refer is an HP Warranty,

Submit an online in-Warranty Repair case -

Contact options will be displayed after the case is accepted.

Scroll down for information.

OR

If the subscription refers to a SmartFriend Contact,

Try the contact number listed in the document.

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OPTIONAL >> Purchased service contact

HP SmartFriend Services

 Out-of-Warranty Supports – Purchase Options

Need Help?

Open the SmartFriend Data Sheet - Contact Information 

Scroll down to section “Service by Region” and check for the contact options in your region / location.

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HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

Start here:

 HP Support virtual repair center

Printers

 Contact HP Support – Printer Support

HP Support  HP World-Wide Support

In-Warranty Products – Case submission for Warranty Repair

Select your region and follow the prompts

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

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Reminders - READ

Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.

Some regions display phone / chat contact information only after the case is submitted online

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

Important

Never post private information in the HP Community!

Thieves are waiting - do not just hand out your privacy to their keeping.

HP Support does not free-post phone numbers for HP Support on the Internet.

Your computer is not full of bugs and you do not need to pay a fee for driver support.

Pay attention to where you are going.

Do not wander around on the Internet looking for help –

When looking for help, start only at legitimate web sites for your product

For example,

HP products, start here in the HP Community or at the HP Website

Microsoft / Windows - start at Microsoft Web Site 

Do not be a victim.

Stay vigilant.

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