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Riyas21
New member
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Message 1 of 2
97
Flag Post

No boot device found issue

‎05-20-2019 11:25 PM

HP Recommended
Product: Probook
Operating System: Microsoft Windows 8.1 (64-bit)

Earlier Windows was working fine in my pro book and I then tried to duel install Kali Linux and almost it succeeded. But since it was installed the screen turned to saying no boot device found hard disk error 3f0.

I ran the hard disk check quick check passed smart check passed and the long DST check gives this error ID : U4QA03-0009LD-XD7WMF-61CP03, product ID: NOU83AV.

Please help me to recover my pro book at least to use with Windows.

Thanks in advance.

1 REPLY 1
Highlighted
iomare
Level 15
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Message 2 of 2
Flag Post

‎05-20-2019 11:36 PM

HP Recommended

Hi,

The failure id indicates that the hard drive has failed the full test and needs to be replaced.

So, what you need is a new 2.5" SATA3 HDD or 2.5" SSD of your preferred brand and capacity. HDD max 2TB because of thickness of drive.

On page 39 of service manual you can see how to replace the drive

http://h10032.www1.hp.com/ctg/Manual/c04763183

You will need to reinstall the OS either by using recovery disks or performing clean install with OS you can download from Microsoft.

https://www.microsoft.com/en-us/software-download/windows8ISO

 

Hope it helps,

David

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