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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: No boot device found

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09-23-2018 06:57 PM
Solved! Go to Solution.
09-24-2018 04:12 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I understand your concerns and I would like to help
Were there any recent Hardware or Software changes?
To assist you better, please provide me with the complete Notebook Model or Product Number
You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.
Meantime you can run a Hard drive Test to confirm the Hardware functionality
- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Hard drive
Keep me posted
Thank you 😊
KrazyToad
I Am An HP Employee
09-24-2018 06:52 PM
Thanks for keeping me posted
Since the Test passed, nothing to worry it is just an issue with the OS
You can attempt a System Recovery form the Recovery Partition
- Turn off the computer.Disconnect all connected devices and cables such as Personal Media Drives, USB drives, printers, and faxes.
- Turn on the computer and repeatedly press the F11 key about once every second until the Choose an option screen is displayed, and then continue.
- On the Choose an Option screen, click Troubleshoot.
- On the Troubleshoot screen, click Recovery Manager.
- Under Help, click System Recovery.
- When Recovery Manager prompts you to back up your files, select a backup option:
- The Welcome to HP Recovery Manager screen is displayed. Read the on-screen information, and then disconnect any connected devices and cables, such as Personal Media Drives, USB drives, printers, and faxes.
- Remove media from internal drives, and remove any recently added internal hardware.
- Click Next to continue.
- When recovery preparation is complete, click Continue to proceed to the installation phase of the recovery process. The computer restarts several times during the recovery. This is normal. Do not close, shut down, or disconnect the computer while HP Recovery runs.
- Recovery Manager reformats the Windows partition and reinstalls the original software.
- After the system recovery is complete, click Finish to restart the computer. Complete the setup screens and wait until the computer finishes the setup.
- Once the setup is complete, turn off the computer, reconnect all devices and cables, and then turn on the computer.
- Before using the computer, update and protect your computer by reinstalling any virus and security software that was installed before the system recovery.
- Reinstall any software programs that were added after purchasing the computer, as well as any files that were backed up.
If you are unable to access the Recovery Partition, you will need the Recovery Media to reload the Windows
I have sent you a Private Message with the next course of action.
Please check your private message icon on the upper right corner of your HP Forums profile.
Next to your profile Name, you should see a little blue envelope
Thank you 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee