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HP Recommended
HP Notebook - 15-bs028ca
Microsoft Windows 10 (64-bit)

I'm looking for help on the blink codes, I've ordered a new battery pack, but it's still not powering on with no battery.

 

I'm getting light codes on my caps lock, all in white lights as follows:

 

Two long blinks, two short blinks.

There's no audible error sounds, just light codes.

 

I'd be willing to buy more ram if that's the issue.

Thanks in advance.

1 REPLY 1
HP Recommended

Hi @Mitchy93

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing booting-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/id-en/document/ish_3974055-3873564-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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