-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- No bootable device--insert boot disk and press any key
Create an account on the HP Community to personalize your profile and ask a question
03-07-2024 06:02 AM - edited 03-07-2024 06:03 AM
Try a hard reset:
Turn off the computer - hold power button down for 30 full seconds then release. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings. Press F10 to Save and Exit.
=============
Try running diagnostics. Look for memory or disk errors
Turn off the computer - hold power button down for 30 full seconds then release. Press the Power button to start the computer and repeatedly press the ESC key and enter the diagnostic option page (F2 is diags)
If you fail diagnostics then
Click here to check warranty
and
Click here for world-wide contact info
Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it