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No bootable device

HP Recommended
HP15 Notebook PC
Microsoft Windows 8.1 (64-bit)

Hi,at starting my PC the follow message appears : No boot device -- insert boot disk and press any key.

After a HP PC Hardware Diagnostics UEFI the long Auto-test of disk indicate Failure with the Failure ID :988BPS-7B79LQ-XD7V6K-61FV03.

I think I must change my hard disk. I would like know how to install the system on the new hard disk without the recovery disk because I haven't it.

Thank you to tell me the procedure to follow to download the reinstallation disc of my PC, Product number : K4D17EA#ABF, [serial number removed].

Best Regards

 

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HP Recommended

Hi,

The failure id indicates "Hard Disk 1 Full Test Failure" and you will need to replace the drive. Here is a small guide

 

So what you need is a 2.5" SATA3 hard drive (max 2TB because of the thickness of drive). You can get from your preferred brand such as Seagate, WD...

Example:

https://www.amazon.com/Seagate-Barracuda-2-5-Inch-Internal-ST2000LM015/dp/B01LYNQXCP/ref=sr_1_4?ie=U...

 

or you could opt for a 2.5" SATA3 SSD which would improve the everyday performance of the PC

Example:

https://www.amazon.com/Samsung-Inch-Internal-MZ-76E1T0B-AM/dp/B0781Z7Y3S/ref=sr_1_1?s=electronics&ie...

 

On page 59 of the service manual you can see the steps to replace drive:

http://h10032.www1.hp.com/ctg/Manual/c04409502

 

You can download Windows from here and create a DVD or bootable pendrive. Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows8ISO

 

If you choose this option you will need to use the pendrive to perform a clean install of Windows. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off the PC by holding the power button. Press the power button and immediately keep pressing ESC  until the startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows. You do not need a product key as it is in the firmware.

 

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times. Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on the HP support page for your product.

https://support.hp.com/us-en/product/hp-15-r100-notebook-pc-series/7234951/model/7429561/manuals?sku...

 I recommend installing HP support assistant which will help to keep drivers up to date and much more. Here you can download latest version

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

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