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‎09-10-2019 11:21 AM - last edited on ‎09-10-2019 11:34 AM by Retired

HP Recommended
Product: Pro x2 612 G1
Operating System: Microsoft Windows 10 (64-bit)

Hi y'all

 

I have a problem with a HP Pro x2 612 G1 notebook,edited. After some upgrades I received the next message:

 

"No bootable image found. Notebook will be shutdown."

 

After that, I executed the next tests:

 

1. Go to BIOS, Advanced menu, Boot Options and then I deactivated SecureBoot in order to activate Legacy from Boot Mode but when I restart the notebook, it showed System Diagnostics. Currently, it is in UEFI Native (Without CSM).

 

IMAG0664.jpg

 

2. Go to BIOS, Main menu, Restore Defaults and after that, it's the same stuff.

 

3. Pulse F2 to go into Hardware Diagnostics, I checked both quick and extensive checks and I got the disk is PASSED.

 

IMAG0665.jpg

 

If I tried to reinstall Windows, I can't see the disks.

 

The laptop doesn't apply for warranty because it was manufactured in 2014-2015.

 

What could happen?

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