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HP Recommended
Microsoft Windows 10 (64-bit)

My laptop is a 15-bn070wm and it has a black display and the caps lock is blinking 8 slow times then it turns off does anyone know what to do and pls help

2 REPLIES 2
HP Recommended

@Samy99880 

 

Please try a hard reset and see if it works.


1. Power off your laptop
2. Remove the a/c adapter, battery and everything that is attached to your laptop.
3. Hold the 'POWER 'button down on your laptop for about 10 seconds.
4. Plug in the a/c power supply (without battery) and power on.

 

Regards.

BH
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HP Recommended

It didn't work do u have any more ideas that might fix it?

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