No hard drive installed error

[EJ752]

Yeah so I’m uspet. My computer was working just fine yesterday. When I opened it today, BOOM! The black screen error shows up on my screen. It keeps saying F30 error. Whatever that means. It show me a QR code and I scanned it. I tried to get more information and it show me steps but nothing works. Is my computer hacked or something? Idk what’s going on. I can’t get to windows, I can’t get to my homescreen. All i can do is run system test. Do I need to take it to hp or something? HELP 

[Rachel571]

Hi @EJ752,
 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Restore BIOS default settings

• To restore the BIOS default setting, open the BIOS Setup screen.
• 
• How to Restore BIOS Default Settings.
• Learn how to restore the BIOS to default settings on your HP notebook computer.
•  
• Turn off the computer and wait five seconds.
• Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
• On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
• Press f10 to Save and Exit.
• Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
• Follow the prompts to restart your computer.

Update the BIOS

• Before attempting further troubleshooting steps, update the BIOS to try to resolve the issue.
• For instructions, go to one of the following HP support documents:
• HP Business Desktop PCs - Updating the BIOS (Basic Input Output System)
• HP Business Notebook PCs - Updating the BIOS (Basic Input Output System)
• HP Consumer Desktop PCs - Updating the BIOS (Basic Input Output System) (Windows)
• HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) (Windows)

I have shared a link that will help with the rest of the steps: https://support.hp.com/in-en/document/ish_3053911-2842957-16

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support