No hard installed

[Oloit]

After a factory re set, my pc cant install windows. No hard drive detected. I have even installed RST drivers still no drive. When I try to diagnose the system, No hard drive installed. This laptop is brand new

[BeemerBiker]

What caused the problem in the first place?
Power glitch? Upgrade to windows 11 from 10?
Microsoft or HP update? Add a new device, memory, etc?

BIOS update that went bad?

Have you run diagnostics?
Tap the ESC key after powering on and press F2 to run diagnostics.
Do not allow any updates if disk or memory fail, especially a BIOS update.

If memory and disk pass then go into the BIOS setup and press F9 or whatever key sets default.  Set the correct date and local time and press F10 and be sure to save.  The BIOS should list the "Windows Boot Manager" as the boot device.

Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/

If no cloud restore then

Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center

Let me know if you need any other help.