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- HP Community
- Notebooks
- Notebook Boot and Lockup
- No more blinking caps lock but still black screen

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04-10-2024 01:05 AM
I was getting a blinking caps lock light of 3 slow and 2 quick. I had changed out my memory module. I put the old one back in and the blinking light stopped. But there is still no display.
I tried the reset instructions. I tried recovering the bios. I reseated the memory module several times.
As a side note, the memory module I just got is the same as what is in it except it is 8 g and the old one is 4 g.
Does anyone have any other suggestions?
I'm grateful for any help.
04-11-2024 03:40 PM
Here's a video from HP Support about diagnosing the issue of the laptop starting but having a black screen instead of any display:
https://www.youtube.com/watch?v=sj6kYmT7GLs
I am a volunteer and I do not work for, nor represent, HP