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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
Microsoft Windows 11

Model 17-by0053od
ProdID 4NC69UA#ABA
SN# 5CG8424S66

Purchased 2018 as replacements in case of failure of other HP laptops. Pulled fresh from shelf Apr 2025.
Worked OK until BIOS update.
Attempted fix with options within BIOS setup, including F11.
Last try for fix was power on while holding Win & B keys. Received predicted beep, no screen.
Power button now has no effect.

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