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‎10-02-2022 12:55 PM - last edited on ‎10-02-2022 02:11 PM by Retired

HP Recommended
Product: HP Notebook - 14-ck0061st
Operating System: Microsoft Windows 10 (64-bit)

When power button is pushed, after self repair looping, on the blue screen,  the following note is shown next a QR:

 

"For more info about this issue and possible fixes, visit: [content removed]

If you call a support person, give them this info;

Stop code PAGE FAULT IN NONPAGED AREA

What failed:Wdf01000.sys"

 

When I go to advanced trouble shoot, under my ID, Admin Passcode is needed.  I have no ADMIN passcode.

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