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‎09-14-2020 04:16 PM

HP Recommended
Product: Pavilion DV-7

Hello 

Not able to find or use the existing portion after Windows 10 Setup.  Please help...

4 REPLIES 4

‎09-14-2020 09:39 PM

HP Recommended

@v-jays 

Have no idea what you mean by "existing portion".  You need to explain the problem in detail.



I am a volunteer and I do not work for, nor represent, HP
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‎09-16-2020 12:29 PM

HP Recommended

sorry    I am still having the same issue 

I have   enclosed a Photo of the laptop on where I'm at in this process.  ;k;kk;k.jpg 

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‎09-16-2020 12:39 PM

HP Recommended

stuck on this screenstuck on this screen

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‎09-16-2020 12:40 PM

HP Recommended

This Machine worked just fine before the Windows Update ...   Thank you 

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