Not switching on

[Baddie121]

Working fine yesterday but today although been on charge overnight will not switch on - light on, on switch comes on for a few seconds then goes off, screen remains black - had  laptop about 2 years - any one know how I can rectify this please?

[IT_WinSec]

Hello @Baddie121 

Please, review the HP official article/guide about such issues you experience now. Follow the appropriate steps that fit your case to attempt to fix the issue:

>> http://hp.dezide.com/ts/start.jsp?guide=NoPowerorBootIssues.net&as=true&section=ccweb&sfs=tdoc&lc=en

Let me know how it goes.

[Baddie121]

Thank you for you help - however I’m afraid it didn’t work 😞 also tried a different charging cable but that makes no difference also - has a built in battery so unable to remove 

[IT_WinSec]

You are welcome ! Thank you for your update.

If you did try everything from the guide but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center.

If the computer is still under warranty, you will need to notify HP support first to receive free in-warranty support.

If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:

>> https://www8.hp.com/uk/en/contact-hp/phone-assist.html