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15-da1007ne
Microsoft Windows 10 (64-bit)

My laptop is not turning on.its brand new.charging light is on

1 REPLY 1
HP Recommended

Hello @Abid_7 

 

Welcome to the HP Support community.

 

  • What is your HP product and your product number (p/n) - here is how to find this information >> http://support.hp.com/us-en/document/c00033108
  • What exactly do you mean that the PC is not turning on? It is highly unlikely for a new PC...

 

 

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