Not turning on

[jaden25]

My HP laptop has a light indicator that is connected the charging port. It flashing white 3 times and doesn't turn on. Please help🙏🙏 

[VikramTheGreat]

Hi @jaden25,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The 3 white blinks from the charging LED on your HP laptop typically indicate a power-related issue, often involving the battery, charger, or motherboard power circuit.  

Please try the steps shared below:

1. Perform a Hard Reset

• Disconnect the charger and remove the battery (if removable).
• Press and hold the power button for 15–30 seconds.
• Reconnect the charger (without the battery) and try powering on.

2. Try a Different HP Charger

• Use a known-good HP charger that matches your laptop’s voltage and wattage.
• Faulty or incompatible chargers can cause this blinking pattern.

3. Check for Physical Damage

• Inspect the charging port and charger tip for dust, damage, or looseness.
• If the port is damaged, service may be required.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support