Notebook doesn’t turn on

[Lisnenko]

My notebook refuses to turn on. Tocuhpad, power button and F12 blink at the same time per 10 seconds and notebook makes short squeaky sound and doesn’t turn on. Tried to turn on without battery, to take out the cmos battery and another advices, nothing helped

Also tried to turn on another PC with hdd from notebook, and its bios doesn’t see that hdd, but in windows I see this hdd like external hdd

But notebook also doesn’t turn on without hdd

Please help

[Irfan_06]

Hi @Lisnenko,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop.

Follow the below steps to fix the issue.

-Perform a drain on your PC.

1) Unplug the power cord from the PC & wall.

2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.

5) Power on the PC and check if it boots into Windows now.

-Please follow the steps below to perform an extensive system test to confirm if the hardware is working fine.

1) Shut down the computer.

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to the system test > extensive test

- Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[Lisnenko]

Hello @Irwin6! Thank you for your reply

I tried your advices but it didn’t help.

I see the same problem, pc doesn’t turn on, hp logo, f12 button and power button are blinking, charge indicator is on

Also I remember that sometimes PC turned down when I disconnected the power cable, like it may be a problem with battery, but I think he must work without battery anyway, but he doesn’t

Maybe it’s a trouble with power cable or power connector in laptop or sth else?

Thank you for helping!

[Irfan_06]

Hi @Lisnenko,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support