cancel
Showing results for 
Search instead for 
Did you mean: 
Pk09385
New member
1 0 0 0
Message 1 of 2
81
Flag Post

Notebook hang and beeped

HP Recommended
Envy

hi, my notebook  is very lagging, almost frozen  and I hear beeps coming from the notebook.  I tried to force reboot a few times, but it seems worse each time, notebook  could not get started, showing either black blank screen or white and frozen screen.  Anyone can please advise me what happened and how to fix this  ?   Thanks 

Tags (1)
1 REPLY 1
WAWood
Level 16
Level 16
32,826 32,726 2,978 7,309
Message 2 of 2
Flag Post
HP Recommended

@Pk09385 

You have two issues here.

 

Beeping is an indication of a hardware failure.  For laptops, this HP thread describes the different blink and beep codes: https://support.hp.com/us-en/document/c01732674?jumpid=reg_r1002_usen_c-001_title_r0001

 

Lagging is almost always due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation