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HP Recommended
Pavilion G6
Microsoft Windows 10 (64-bit)

Buongiorno,

ho un laptop Pavilion G6 di un'amica e che sto provando a fare ripartire.

All'accensione la ventola si avvia ma lo schermo resta nero; ho provato tutte le combinazioni di tasti indicati nell'assistenza ma non accade nulla.

Il disco fisso si legge: collegato come disco esterno ad altro pc mostra tutte le cartelle e non ci sono settori danneggiati.

Ho provato a riavviare il pc senza mettere il disco fisso e non mostra nemmeno il messaggio che non viene trovato il sistema operativo (windows 10).

Non si riesce ad accedere al Bios: ho provato tutti i tasti trovati nelle pagine dell'assistenza (esc, f2, f10, f12) ma non arriva la schermata di configurazione del bios.

Collegato ad un monitor esterno ma resta sempre la schermata nera.

Prima di portarlo ad un centro di assistenza, e forse cambiare la motherboard o fare controllare i cavetti, avete qualche altra soluzione?

Grazie.

2 REPLIES 2
HP Recommended

Hey @Maurizioweb  !

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
HP Recommended

Hello, I have an HP Pavilion G6 that doesn't start windows; the pc turns on and you hear the fan noise but after that only the black screen remains.
I tried to do hardware reset, tried to enter the bios, to connect to an external monitor, tried starting with usb and cd with windows and linux but nothing happens. The black screen always remains.
The hard disk reads: I removed it from the notebook and connected to another PC and all the folders are read.
Thanks for help.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.