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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Notebook not turning on
Create an account on the HP Community to personalize your profile and ask a question
12-04-2023 12:50 PM
When i charge the orange light is there, and that's it. Other then that no sign of life.
No fans, no power lights, no indicator light.
I did try the bios reset one, it didn't work, i tried the regular take out the battery, press power button for 15~30 sec then put in the battery and turn on, too.
But it didn't help either.
So what's the problem?
12-06-2023 02:00 PM
Hi @Trollbb,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing an issue with your laptop that is not powering on.
Perform a power drain on your PC.
1) Unplug the power cord from the PC & wall.
2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.
3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.
4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.
5) Power on the PC and check if it boots into Windows now.
Kindly refer to the steps on this link to test the ac adapter and let me know if that resolves the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Irwin6
HP Support
Irwin6
I am an HP Employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
12-10-2023 01:15 AM
Hi @Trollbb,
I am sorry to hear that the above steps did not help much.
The support here is limited and this issue might require one-on-one interaction to fix it.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irwin6
I am an HP Employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!