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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
HP Notebook - 14-r226tx
Microsoft Windows 10 (64-bit)

Hello,

I was working on my notebook when suddenly the screen turned of. I tried restarting it but screen does not turn on, I can feel the fan working and the lights on keyboard light up. However, the caps lock key light is blinking.

I tried to remove the battery, holding down to power button and then starting again after connecting battery but to no avail.

Even the BIOS screen is not coming. Help is much appreciated.

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