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Notebook will not start and caps lock blink

‎10-11-2019 07:51 PM - edited ‎10-11-2019 08:00 PM

Product: Hp envy 15 k010ne

Hi

After installing SSD and upgrade RAM from 4 to 12GB.

Notebook will not start, screen is black and caps lock blink slow* 3 blink for 4 times and then restart.

*It just have one color LED

 

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HP Recommended

Notebook will not start and caps lock blink

‎10-12-2019 04:59 PM

@Javad_Mr7 

According to this HP chart, that blink sequence implies that the power block is not providing enough current to start the PC:  https://support.hp.com/us-en/document/c01732674?jumpid=reg_r1002_usen_c-001_title_r0001

 

If you have another charger, suggest you try that.

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