cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
129
Flag Post
HP Recommended

Notebook will not start and caps lock blink

Hp envy 15 k010ne

Hi

After installing SSD and upgrade RAM from 4 to 12GB.

Notebook will not start, screen is black and caps lock blink slow* 3 blink for 4 times and then restart.

*It just have one color LED

 

1 REPLY 1
Highlighted
Level 15
Level 15
22,612 22,555 2,064 4,929
Message 2 of 2
89
Flag Post
HP Recommended

Notebook will not start and caps lock blink

@Javad_Mr7 

According to this HP chart, that blink sequence implies that the power block is not providing enough current to start the PC:  https://support.hp.com/us-en/document/c01732674?jumpid=reg_r1002_usen_c-001_title_r0001

 

If you have another charger, suggest you try that.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation