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‎03-18-2018 10:41 AM

HP Recommended
Product: EliteBook 8470P
Operating System: Microsoft Windows 7 (32-bit)

After running test i have this - Short DST - Failed

Failure ID - PXHU1D-00092D-XD6X0K-60TQ03

Product - C7L89UP#ABA

Hard Disk 1

Where do I find what that failure means HELP please !Im a carpenter and about to try my hammer to repair this.Spent 4 hrs trying differnet things and have no clue what Im doing,lol

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-18-2018 11:45 AM

HP Recommended
Yep afraid it was that,thanks for the confirmation

View solution in original post

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2 REPLIES 2

‎03-18-2018 11:38 AM

HP Recommended

Hello,

 

This means the Hard Drive needs replacing. The failure ID is only helpful to HP as they can find the serial number, product number of the laptop and also the time and date the test was performed.

 

If you are within warranty, you may contact HP for a repair. If you are out of warranty, a local repair shop should be able to assist you for a resonable price.

 

Cheers

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‎03-18-2018 11:45 AM

HP Recommended
Yep afraid it was that,thanks for the confirmation
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