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HP Recommended
15-da0012dx

Notebook won’t power up. When plugged in orange light is on but won’t power up.  Help please? Should I replace battery and if so, how? I don’t even see where the battery is thank you 

1 REPLY 1
HP Recommended

Hi

Hope this helps.....

This will not work for everyone, but you may be lucky?

https://support.hp.com/us-en/document/c03518165
and/or
https://support.hp.com/us-en/document/c01997899


If the above are not relevant, then maybe this will help...

HP Notebooks and Mobile Workstations -
No Power, No Boot, No Display When Power Button Is Pressed

NOTE: Be sure the battery is installed in the computer and it has sufficient power before continuing. Due to the design of the Embedded Controller/Keyboard Controller, the power supply must be disconnected and the computer must be powered with battery power to reset the Embedded Controller/Keyboard Controller.

Unplug the AC power from the computer.
Press and hold the power button for more than 15 seconds.
Release the power button (after at least 15 seconds).
The computer will power on and should boot normally after releasing the power button.
Re-connect the AC power to the computer.

NOTE: In case the battery is not charging after performing the steps to reset the Embedded Controller, unplug and re-plug in the AC power again.

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