Omen 15 Fan Running Full Speed From Startup

[Jerryfish97]

hello, when i press button power, boot up pc (hp15-dc1050nl) Omen 15 fans speed up top speed until windows is loaded...

there is not problem caused by the os because i remove the ssd and start pc and it have the same problem!! any help? thx a lot

[ub6424]

Hello @Jerryfish97 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we dive deeper ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[Jerryfish97]

OS Name  Nome SO Microsoft Windows 11 Home

Version  10.0.22621 build 22621

System ModelOMEN by HP Laptop 15-dc1xxx

System SKU 8FJ77EA#ABZ ( equals HP product number (p/n) )

Processor  Processore Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 2592 Mhz, 6 core, 12 processori logici

Versione/data BIOS AMI F.23, 06/07/2021

[ub6424]

Hello @Jerryfish97 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Firmware Pack (Intel Processors)

F.25 Rev.A

12.7 MB

Aug 16, 2022

Download

Fix and enhancements:

- Provides improved security of UEFI code. NOTE: HP strongly recommends promptly transitioning to this updated BIOS version which supersedes all previous releases.

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install and run

Popular HWiNFO Diagnostic Sofware

--->>> Send a screenshot showing the CPU and GPU temperature:

<Sensors>

(6) Please report back

[Jerryfish97]

not work

[ub6424]

---

@Jerryfish97 wrote:

not work

---

Hello @Jerryfish97 

Could you explain exactly what the problem is ?

[Jerryfish97]

hello, when i start up the pc, the fans start up on max power for 5 second circa, what is this? is it a test fans? i have unplug the battery, reset bios, but nothing was changed. probably is was be a bios update 2021.. but is it normal or not?

[ub6424]

---

@Jerryfish97 wrote:

hello, when i start up the pc, the fans start up on max power for 5 second circa, what is this? is it a test fans? i have unplug the battery, reset bios, but nothing was changed. probably is was be a bios update 2021.. but is it normal or not?

---

Hello @Jerryfish97 

It could be a test but I find the behavior very unusual.

Please update BIOS to F.25 Rev.A and send screenshots of HWInfo Sensors, see my previous post.

[Jerryfish97]

 

[ub6424]

Hello @Jerryfish97 

Thanks for reporting.

(1) Download and install / update

HP PC Hardware Diagnostics Windows

or

HP PC Hardware Diagnostics Windows v1.8.2.0

- Focus on Component test <Fan>

Component test	What the test does	Test duration	What the test does not check	Interactive/Noninteractive
Fan - Speed	Determines if the fans are functioning properly.	2–10 minutes	-	Noninteractive
Fan - Thermal	Determines if your CPU fan is functioning properly.	320 seconds	-	Noninteractive

(2) Please report your results

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )