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HP Recommended
envy 360 convertible
Microsoft Windows 10 (64-bit)

After replacing my keyboard and reinstalling the motherboard and other items removed to do the job, my Envy 360 convertible M-6 will not boot. When I plug in the power cord, the light by the power cord comes on, as the does the light by the on/off switch. When I push on the on/off switch, the light goes out, but the computer does nothing, no lights, no beeps, no nothing. When I release the on/off button the light comes back on.
I have reseated the RAM replaced the C-Mos battery, checked and double checked all connections.
Any help would be appreciated.

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