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Message 1 of 2
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OneNote Freezing my Computer

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HP All-in-One - 24-df0014
Microsoft Windows 10 (64-bit)

I am having a serious issue with the whole computer locking up or blacking out when I use OneNote.  If I take to draw as input, sometimes the whole machine freezes.  I am unable to do anything and must do a hard shut down.  Any suggestion or help?

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Message 2 of 2
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Sorry, but since this is just a self-help Support Community staffed mostly by volunteers, we have no capability for debugging problems with third-party (i.e., non-HP) applications.

For help with this issue, you have to contact Microsoft Support since they are the ones who sell OneNote.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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