Only working when plugged-in

[OMG007]

Laptop( HP Pavilion ) is only working when plugged-in and when not plugged-in, the laptop goes black and shuts down in a sec.

Till yesterday laptop was working fine, but not now. I didn't install or do anything. When I tried to turn-on on battery, it didn't power-on. But when I plugged-in the adapter, it turned-on and the charging indicator light was showing like it's fully charged but whenever I checked out I saw that it was charged to 87% after I logged-in.

Please help ASAP.

Thank you.

[Riddle_Decipher]

@OMG007 I have a few steps listed below that should help you resolve this concern:

Unplug the charge, Turn off the laptop and turn it back on after 30mins.

Reinstall Microsoft ACPI-Compliant Control Method Battery under device manager:

1) In the search box, type and open “Device Manager”.

2) Expand “Batteries”.

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

4) Click on “Uninstall”.

5) At the prompt put a check in the box to remove the current driver

6) Shutdown the computer.

7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)

8 - When the computer comes back up it should automatically find the driver.

9) Go to Device Manager.

10) Expand Batteries.

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

12) Click "Search automatically for updated driver software"

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.

If the issue persists, run a battery and adapter test using the steps mentioned in this link: Click here

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