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- Notebooks
- Notebook Boot and Lockup
- PC DOES NOT BOOT

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1 REPLY 1
06-11-2020 03:43 PM
That error message means the hard drive has failed and would need to be replaced.
Once you have that replacement, you would need to restore your PC to working condition.
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.
Here is the link: https://support.hp.com/us-en/document/c06162205
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