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Locked

‎05-07-2017 08:23 AM

HP Recommended
Product: p7-1430 PC
Operating System: Microsoft Windows 10 (64-bit)

Okay, I'm old enough to know better, but I'm also old enough to forget that I know better.   My  desktop has been locked up by HP Imitators (Scammers).  Any advise will be Greatly  Appreciated.   By the way I do not have a recovery disc. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-08-2017 02:25 PM

HP Recommended

@slsm223

 

Since you had W10 installed just download W10 and reinstall it.

 

W10 will know that it was installed before and Activate it.

 

REO

View solution in original post

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8 REPLIES 8

‎05-07-2017 09:17 AM

HP Recommended

@slsm223

 

Is this the locked screen you see???

 

original[1].jpg

 

REO

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‎05-08-2017 05:19 AM

HP Recommended

Yep, that's it.

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‎05-08-2017 07:13 AM

HP Recommended

@slsm223

 

Sometimes you can restore to a date before this happened.

 

Or you can do a Google search for " SYSKEY SCAM"

 

You could find some help that way.

 

Sorry.

 

REO

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‎05-08-2017 02:04 PM

HP Recommended

Thanks. I do have a new hard drive for that computer. If I swap out the drive,  will it still be locked? 

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‎05-08-2017 02:09 PM

HP Recommended

@slsm223

 

You can remove the HDD and the SYSKEY will go with it.

 

You can install a new HDD and reload the OS and it will be clean.

 

REO

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‎05-08-2017 02:19 PM

HP Recommended

Awesome.  I'm pretty sure I still have the product key number. Can I log in to my microsoft accound and enter the key number, or do I need to buy a new copy of Windows?

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‎05-08-2017 02:25 PM

HP Recommended

@slsm223

 

Since you had W10 installed just download W10 and reinstall it.

 

W10 will know that it was installed before and Activate it.

 

REO

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‎05-08-2017 02:29 PM

HP Recommended

Great News!  Thank you very much.

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