• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP 250 G6 Notebook PC

Hi everybody,

my HP G6 3168ngw doesn't start anymore.

When I try to turn it on, without the battery and only with power supply attached,  the power led  lights up for a few seconds with a white color and then turns off; no fan noise and no beep.

When the battery is in, the charging led switches between white and orange.

 

Last activity done was a BIOS update, completed successfully; I have tried to turn it on pressing buttons combination Windows + B or Windonws + V with no results.

 

Thanks

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.