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- Notebooks
- Notebook Boot and Lockup
- PC not starting (no fan noise)

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02-25-2023 08:40 AM
Product: HP 250 G6 Notebook PC
Hi everybody,
my HP G6 3168ngw doesn't start anymore.
When I try to turn it on, without the battery and only with power supply attached, the power led lights up for a few seconds with a white color and then turns off; no fan noise and no beep.
When the battery is in, the charging led switches between white and orange.
Last activity done was a BIOS update, completed successfully; I have tried to turn it on pressing buttons combination Windows + B or Windonws + V with no results.
Thanks
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