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HP 250 G6 Notebook PC

Hi everybody,

my HP G6 3168ngw doesn't start anymore.

When I try to turn it on, without the battery and only with power supply attached,  the power led  lights up for a few seconds with a white color and then turns off; no fan noise and no beep.

When the battery is in, the charging led switches between white and orange.

 

Last activity done was a BIOS update, completed successfully; I have tried to turn it on pressing buttons combination Windows + B or Windonws + V with no results.

 

Thanks

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