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‎03-04-2023 04:20 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ey0000 (54J84AV)
Operating System: Microsoft Windows 11

Hi,

I have turned off the 'allow pc to wakeup' settings on the keyboard and mice drivers from the 'Device manager' and restarted computer a few times but it still wakes up with a mouse click or keyboard key press.

Any idea what else can be done?

 

The steps to go to device manager, select mice, change advanced settings to stop 'allow wakeup' has already been tried so no clue what else to check to ensure laptop (HP ENvy x360 ARM running on windows 11) does not wake up until power button is pressed.

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