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HP Recommended
HP OMEN 15-5210nr
Microsoft Windows 10 (64-bit)

My laptop has a single M.2 slot with a 256gb ssd.  It has always worked ok.  I am trying to upgrade it to a 512gb intel 660p ssd.  It installs ok but the bios does not recognize it.  I have loaded win 10 using USB and that application does see the drive and installs the OS to the drive....but it still won't boot and it is still not recognized by the bios.

 

I have tried legacy settings and secure boot settings on and off in the bios with no success.  I have also updated to the most recent bios.

 

I have loaded a system image using macrium reflect.  It also saw the drive and loaded the files...but it will not boot.

 

Any advice?

 

Thanks

2 REPLIES 2
HP Recommended

Your  OMEN 15-5210nr is compatible with the following M.2 types:    (M.2 2260/2280 DS SSD)

 

 

● 512 GB, MLC, PCIe, M.2.2280

●256 GB, MLC, PCIe, M.2.2260
●256 GB, TLC, SATA
●128 GB, TLC, SATA, M.2.2280
 
 NVMe SSD types are also compatioble with your notebook's BIOS.
 
Here are a few manufacturer guaranteed compatible M.2 products
 
I have never had much success using Macrium Reflect and the images it produces when upgrade to SSD products.  I have always had success with Paragon DriveCopy and Apricorn EZ GIG.
 
Why not perform a clean install of Windows 10? 
 
The Windows 10 activation key is in the BIOS.
Microsoft's new licensing model with the MAC of you notebook being on Microsoft's licensing servers, all you need to activate the OS is to go online.
 
There is plenty of information on the 512gb intel 660p SSD at the following web page.

 

 

See the following PDF document for setup information.

https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/enthusiast-ssds/PCIe-NV...

 



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HP Recommended

Hi, 

 

Thanks for the response.  I have tried a clean install of Windows 10 from a USB drive.  It seems to work and loads all the files.  When install finishes it triggers a reboot.  Upon reboot it cannot see the drive and will either boot back to the windows USB (if I leave it in) or hang due to no bootable drives (if I remove the USB).

 

I can try the other software you suggest or one of the other manufacturers eventually.

 

I am just curious why a brand new PCIe NVME SSD that seems to be accepted and functional cannot be recognized by bios and made bootable.  Most info on the internet speaks of a need to disable other drives before the new drive is seen as bootable, but this is the only drive on the machine.  The OMEN bios is bare bones and of not much use.  When I put my old SSD in everything works fine and the Bios UI has a much more detailed UI.  Since when does Bios UI change with different hard drives?

 

Thanks

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