PIN (WINDOWS HELLO) THE OPTION IS CURRENTLY AVAILABLE

[joshua139]

PIN (WINDOWS HELLO) THE OPTION IS CURRENTLY AVAILABLE       , i unable to change my pin  it showing like said above

[Kuroi_Kenshi]

Hi @joshua139,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

If you are unable to change your PIN with the option message "PIN (Windows Hello) the option is currently available," you can follow these steps to try to resolve the issue:

Open Sign-In Options:

• In Windows, search for and open Sign-in options.

Verify Your Identity:

• In the Sign-in options window, select PIN (Windows Hello).
• You may be prompted to verify your identity by entering the current PIN or password.

Change or Remove Your PIN:

• After verifying your identity, you should see the options for Change PIN or Remove. Select the appropriate option and follow the on-screen instructions.

Resetting Windows Hello PIN:

Open Settings:

• Click on the Start button, then select Settings.

Navigate to Accounts:

• Within Settings, select Accounts, and then select Sign-in options.

Remove Current PIN:

• Find the PIN (Windows Hello) section and select Remove.

Re-add the PIN:

• Once the PIN is removed, restart your computer.
• Navigate back to Sign-in options.
• Select Add PIN and follow the on-screen instructions to create a new PIN.

If the issue persists, ensure your system is updated, and all drivers are up to date.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,